Goal: Test the new architecture of information and understand if the collaborative pillar of the tool is clear and engaging.
Flow: Users that are invited to participate in one site
Method: Face to Face | Remote interviews with screen sharing
Estimated Time: 1 hour
Product Background:
Seed Hypermedia combines decentralized technology with advanced linking to support collaborative publishing.
The platform empowers creators and communities to control content structure, ownership, and distribution.
This study explores whether users understand the platform’s goals and can intuitively navigate its core architecture.
Testing Introduction:
We’re working on usability improvements to make the platform easier and more intuitive. During this test your thoughts and feedback will be extremely valuable.
This isn’t a test of you, there are no wrong actions. I’ll guide you through a few tasks, and since this is a prototype, some things may be incomplete or not fully functional.
Please think aloud as you go so I can understand your thoughts.
Let’s begin.
Permission to record screen
Pre-Testing Questions:
Age
Occupation
On a scale of 1-5, 1 being not at all confident and 5 being very confident, how would you rate your overall confidence in your ability to use your digital devices?
Questions for the current platform (10 min)
What has been your overall experience with the tool?
What works today?
What doesn't?
Testing prototype
In this scenario, you’ve been invited by a colleague to try a tool called Seed, and participate in their site called Ethosfera. You know it’s a platform for sharing and commenting content, but not much more than that.
Your colleague shared a link with you and you land in this screen. Your goal is to explore the space, get familiar with the tool, and figure out what you can do with it.
Block 1: Onboarding & Orientation (10 min)
Explore the onboarding experience and try to understand how the platform is organized and what its purpose is.
Creating account and first impressions
Share your initial impressions.
How clear is the information that’s being presented?
What do you think the platform is about based on what you see?
Now please go in detail on each part. What do you think each part/section represents or allow you to do?
Block 2: Commenting and participating on content (15 min)
Understand how commenting on content works and what is the potential of the tool.
Now you start navigating the content of the Ethosfera site and in general is content that is very interesting for you
How would you navigate the content and what would you do to start collaborating on it? (no clicking)
What do you think is the current activity on the site is ? (Let them click discussion & collaborators)
Feedback about the discussions panel
What would you expect to find clicking on collaborators?
How would you add a comment on the content?
If you wanted to comment on a specific line of the content that you found interesting, what would you do?
What would be your expectations related to collaborating on this content?
Is there any action you would like to do related to the content you are seeing, other ways of participating?
Block 3: Creating your site (15 min)
Exploring create site flow
Now you want to explore what it means to create your own site and you tap create site. Imagine you did a previous step to set the site and you land here.
Share your initial impressions and scan the interface
How do you think you can start creating content here?
How would you start?
Anything you are missing or not clear?
Post - testing questions ( if there is time):
How would you describe your overall experience with this platform?
What did you like most about the platform?
What did you like least about the platform?
What, if anything, made you frustrated when navigating through the platform?